Opodo didn’t make my booking – and it won’t give me a refund

We had to buy on-the-spot tickets … for £320 more than the originalsWe used Opodo to buy two airline tickets from Florence to Nice, and received a confirmation email. When we got to the airport, we were told Opodo had not forwarded the booking to the airline, so we had to purchase two new tickets on the spot for £320. I had to keep chasing Opodo for a refund. Weeks later, it says it will not pay. DZ, London Continue reading...