Not-so-smart Ovo disconnected my electricity by mistake

I was switched to pay-as-you-go by an agent when he was changing my gas meterOvo Energy fitted smart meters to our flat for both gas and electricity last September. I requested that the meters report my usage to Ovo on a monthly basis, but in November, after some issues with the readings, I asked for the gas meter to report daily so that I could keep an eye on it. Three days later I got home to discover I had no electricity.As my account was more than £300 in credit I assumed something was