No refund or redress from British Airways after it let us down badly

Our flight to Gatwick was cancelled with no explanation, so we were forced to fly to HeathrowOur British Airways flight from Amsterdam to London Gatwick was cancelled recently, and we were put on a BA flight to Heathrow instead. The BA desk at Amsterdam’s Schiphol airport assured us that BA London would be informed that we had to get back to Gatwick, where our car was waiting for us.On arrival at Heathrow we were met by a friendly carer to help my wife, who has difficulty walking, and he t