04-04-2018 08:00 via theguardian.com

My husband has been overpaying Virgin Active for five years

He has been entitled to a cheap over-55’s rate since he turned 60, but no one told himMy husband and I are longstanding members of Virgin Active gym. My husband turned 60 in January and I have just found out there is an over-55 membership at well under the standard rate. It is not listed prominently on the website and seems to be hidden. This means he has been overpaying for five years. I am angry and baffled. SB, London W14 Your case reflects the complexity of membership deals from this m
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