27-09-2017 08:00 via theguardian.com

Motorists left high and dry by AutoEurope if they are delayed

The hire car broker’s vague T&Cs mean customers are being turned away empty handed if they are lateThree readers who booked holiday car hire through the online broker AutoEurope turned up at the rental desk to find that not only had their vehicle been given to someone else, but they also were not entitled to their money back.EC of Mitcham, Surrey, paid AutoEurope £401 to hire a car from a rental firm called Fox in Turkey. Her flight to Dalaman was two hours late and when she
Read more »