Loyal customers being 'ripped off' by £877 a year, study finds

Citizens Advice files super-complaint in bid to end ‘systematic scam’ by banks, insurers and mobile phone companiesLoyal customers of mobile phone and broadband operators, banks and insurers are being ripped off to the tune of £4bn a year – or as much as £877 per person – according to Citizens Advice, which has lodged a “super-complaint” with the competition watchdog.The charity said customers who stayed with their utility providers were being unfa