Less than clear on milk payments

Milk & More handed my ‘debt’ to collectors even though I didn’t owe them anythingI have used the milk delivery service Milk & More for nine years but when they switched to a new system they set me up as an online and offline customer. Despite paying my bills by direct debit, as always, I began to receive invoices from my milkman. On the new system it was not possible to contact him to inform him I was paying online. I phoned Milk & More several times to say there wa