Lakeland customer service is the best thing since sliced bread

They instantly replaced our three-year-old applianceI purchased a Lakeland compact bread maker almost three years ago. Last week I contacted Lakeland for advice as the drive shaft kept falling out. This meant that I had to add the ingredients while the bucket was in the machine. Lakeland customer services replied the next day with the offer of a replacement machine. This arrived three days later. We are all quick to complain (rightly) when we have bad experiences, but I believe in showing my app