John McDonnell is right: a service economy needn’t be a servant economy

Plans for a shorter working week – or even for guaranteed employment – can offer a way out of the casualised rat raceBritain’s economy has long since made the shift from manufacturing things to providing services. Now there is a danger that this service economy is becoming a servant economy.That is the view of the economics professor and biographer of John Maynard Keynes, Lord Skidelsky. He worries our attitude to work has hardened to a point where a cadre of managers and profe