'I’m irritated you even asked': What's the worst customer service you've had?

One reader’s polite inquiry to replace plug plants was met with outrage by the nursery. Send us your nominations for rude customer care
I would like to nominate online plant retailer Scentedgeraniums.co.uk for an award for rudest customer service. I sent what I thought was a friendly email about an order I had received, only to receive a tirade of abuse in return.Continue reading...