‘I won a discount cruise – but there was no free drink’

We were told when we booked that drinks were included – but on board they were an extra £988On a trip with Norwegian Cruise Lines, my friend and I won a bingo prize of a $1,000 (£710) discount on any future cruise. We therefore booked a cruise to the Norwegian Fjords, paying a balance of $698.70 (£490). The website states that all fares include free drinks for the duration and a customer services representative confirmed this when I made the reservation.Continue reading..