03-10-2019 08:00 via theguardian.com

'I was scammed by a fraud so ingenious even bank staff were fooled'

Charlotte Purcell was tricked out of her student loan by bogus emails claiming to be from Metro BankCharlotte Purcell, 20, lost £940 of her student loan in a scam so sophisticated that it even deceived staff at her local bank.Purcell had received a string of emails and calls from Metro Bank – or what appeared to be Metro Bank – and had agreed to transfer her money to a new account number. She headed to the bank just half an hour later, showing the messages to bank staff, and wa
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