I booked first class for a third class Virgin trains experience

It cost me £129 for a Virgin East Coast trip to Newcastle upon Tyne but the train was late, seat reservations were removed and there was no food or drinkI booked a first-class ticket and seat – for £129 – to travel in early January between Newcastle upon Tyne and London but the train was 50 minutes late. It was then complete chaos on board – all seat reservations were removed and passengers were sitting on the floor, even in first class. We were also told there was