How can I break free from Virgin over lost UKTV?

It removed channels from its service – but it said ‘no’ when I asked to downgrade my packageWhen Virgin Media removed the UKTV channels from its service last month I bought a new TV in order to watch them on Freeview and tried to downgrade my Virgin package. Virgin won’t let me do so unless I sign up to a new 12-month contract? That doesn’t seem right. KL, London Continue reading...