Household bills: loyalty doesn’t pay … and it’s the elderly who pay the price

Switching supplier after years seems counterintuitive. But that can cost the most vulnerable customers £200 or more a yearWhen it comes to navigating the vast array of suppliers, offers and tariffs for insurance, broadband, television and other services, there is one strategy consumers are told to use to ensure they get the best deal – keep switching.Although frequently seen as being a cumbersome and time-consuming process, moving from one provider to another has become the best way