Here’s what’s missing from the Deliveroo service

The one thing that they’re now failing to deliver … is a refundSome food items frequently don’t get delivered from a particular restaurant I order from on Deliveroo. Once it was just a case of selecting “missing items”, and a credit would automatically be applied. But on the last two occasions, I’ve received a rather glib email saying: “We can’t offer you credit right now. We will take your feedback on board and work on improving the experience ne