Help solve a 15-month battle with extraenergy following a bereavement

They were told of my father-in-law’s death, but sent a £600 bill and threatening letters from debt collectorsWhen my father-in-law died my mother-in-law informed all suppliers and services, including extraenergy. It took them four months to even acknowledge receipt of the information. It took them a further five months to transfer the account into my mother-in-law’s name.Continue reading...