Heat pump installation process would put anyone off | Letter

The sheer amount of bureaucracy and time involved is irksome, says Dr Kirstine OswaldI’m not surprised that there were 15 times as many gas boiler installations as heat pumps last year (Report, 10 April). I’ve just had a heat pump installed at great expense, even after the government grant. What irked me about the whole process was the sheer amount of bureaucracy I had to go through and pay for.It took nearly three months to get planning permission, costing about £400