12-06-2017 08:00 via theguardian.com

Hard going with easyJet over compensation claim

The CEDR arbitration service had ruled in my favour but the airline hasn’t paid upI am at my wits’ end with easyJet. In June 2016 our flight from Dubrovnik to London Gatwick was cancelled due to crew sickness. We received no help at the airport and had to book our own return flight, overnight accommodation and taxis to and from the airport. I claimed for these expenses and, eventually, after multiple emails, letters and phone calls, they were refunded in December last year. Continue
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