Get the message Finnair: staff falling ill is not ‘extraordinary’

It is refusing to compensate me when a delay ruined my Chinese New Year visitI was planning to visit family in China to celebrate Chinese New Year last February.My Finnair flight from London via Helsinki was due to arrive in Beijing on New Year’s Eve at 7.50am local time. I booked an onward domestic flight in the early afternoon to give me time to visit my grandfather in hospital before the family party.Continue reading...