First Direct offers seven-day switch – but it’s been a nightmare

Moving direct debits over has involved a string of calls to the likes of British Gas and BTI recently switched my bank account to First Direct and despite the seven-day switch guarantee it has been a nightmare. Only a week in I had to deal with three failed direct debits which involved lengthy calls to the likes of British Gas and BT. First Direct, despite the guarantee, cannot give me any assurance that this won’t continue with my many other direct debits. It is blaming Bacs and a recent