Easter woes for loyal AA member

Family gathering turned into a nightmare thanks to the AA, and they won’t even deal with my complaintI submitted a complaint to the AA by email 10 weeks ago and have had no response, despite further chasing. I have been a member for 46 years – with their full cover package – but had a bad experience over the Easter weekend. A request for relay of car and two passengers home after breakdown resulted in being stranded overnight in a motorway services coach park. We waited nine an