DFS refused to pay for a door damaged during sofa delivery

I was not told that I need to inspect my property before ‘signing’ on a fingerprint scannerI ordered two sofas from DFS at Speke (Liverpool) in early May, which cost nearly £3,000. Delivery was arranged in June and I took the day off. Once they were in the living room I was asked to “put a finger” on a PDA scanner, which I did. At no point was I told that I should have inspected my property for damage, and that this was what I was signing for. Once the staff had lef