Dell’s £720 charge doesn’t compute – we hadn’t even placed an order

My company’s credit card statement shows a payment to Dell, but it claims the money was never received and won’t refund itMy company made several purchases from Dell computers a couple of years back, so it had our payment details on its system.Last year our credit card statement showed a £720 payment to Dell even though we hadn’t ordered anything. Dell says the money was never received at its end and that it knows nothing about it. Continue reading...