Currys’ Knowhow team really knows how to alienate its customers

Two readers tell us how the retailer badly let them down on deliveriesI ordered a fridge from Currys and was assured that delivery would not be a problem, even though there are some steps leading down the garden to our house. We paid for delivery, installation and disposal of the old fridge which we emptied and defrosted the night before. However, when they arrived the two delivery men refused to take the new fridge down the steps on grounds of “health and safety”. They advised that