Complex rules for universal credit see one in five claims fail

Thousands feared to be out of pocket after applications turned down for ‘non-compliance with the process’Fears are emerging over the complexity of the government’s new welfare system after data revealed that one in five applicants is being turned down because they are failing to comply with the application process.Ministers have already been forced to slow down the rollout of universal credit and to ensure that claimants receive their payments sooner after concerns that some we