Capita put NHS England patients at risk, says watchdog

Outsourcing firm’s primary care back-office contract criticised by NAOThe outsourcing giant Capita has put patients at risk of serious harm after taking over NHS England’s administration service, Whitehall’s spending watchdog has found.Failures resulted in 87 women being notified incorrectly that they were no longer part of the cervical screening programme and may have compromised patient safety, according to the National Audit Office (NAO).Continue reading...