Capita capitalises on robots before new chair Powell powers in | Nils Pratley

Since PwC boss’s appointment was announced, Capita has blown its status as the star turn of the outsourcing sectorThe march of the robots has begun. After it has axed a couple of thousand jobs, including by outsourcing posts to India (groan), Capita wants to ramp up “a proprietary robotic solution to achieve scale automation across some of our operations”. Let’s hope chief executive Andy Parker uses plainer language, rather than management blurb, when he explains to affec