Cancellations and staffing crises – is Ryanair losing height at last?

The quixotic Irish carrier is handling a humiliating problem badly. But it is also the largest airline in Europe, and has the resources available to put things rightRyanair passengers unhappy with the Irish airline’s no-frills service can usually expect little sympathy, and sometimes public scorn, from its chief executive. Michael O’Leary revels in a self-drawn image as the enfant terrible of aviation, whether it’s calling passengers “stupid” or giving them short sh