Broadband and landline users to get automatic compensation for poor service

Ofcom says new scheme could result in customers receiving a total of £142m a year in payoutsBroadband and landline customers who suffer poor service will receive a share of more than £140m a year from a new automatic compensation scheme being set up by the UK’s biggest providers.The telecoms regulator, Ofcom, said that the new scheme – which will make providers pay automatically for slow repairs, missed appointments and delayed installations – could result in custom