Barclays refuses to refund stolen £6,000

When a debit card was ‘lost’ in the post, it was used with a pin to get the cash. But the bank won’t take actionA Barclays customer of more than 40 years has described her “profound shock” after the bank refused to refund £6,000 taken from her account after a replacement debit card sent in the post was stolen and used to make a series of cash withdrawals.Fran Pitcher, 62, who lives in Crouch End, north London, says she has no idea how the person who stole the