BA passengers forced to sleep on airport floor during 77-hour delay

British Airways accused of treating customers with contempt during enforced New York stopoverBritish Airways has been accused of providing “deplorable service” after more than 100 London-bound passengers were stranded in the US for nearly three days due to a technical fault on a plane.Passengers said their children were forced to sleep on the floor of New York’s JFK airport after their flight from Orlando in Florida to London was diverted. Continue reading...