06-04-2018 08:00 via theguardian.com

BA flies in the face of the facts over delay compensation

We lost two days of our trip but it won’t accept responsibilityMy daughter and I bought Japanese Airlines (JAL) tickets to fly to Tokyo last October. JAL collaborates with BA and Finnair, so the first leg from London Heathrow to Helsinki was operated by BA and the second, Helsinki to Tokyo, with Finnair.Continue reading...
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