BA delayed my luggage for four days and it spoiled my holiday

Am I entitled to compensation for all the stress it caused?In August my family and I flew with British Airways to Toulouse, but my suitcase didn’t arrive. I was given a number to ring and an operator, who struggled to speak either English or French, assured me that it would be delivered to my lodgings (90 minutes’ drive away) the following day, which was a Sunday. I spent most of the first day of my holiday waiting for it. It turned out that the delivery service employed by BA does n