09-10-2017 08:00 via theguardian.com

Airbnb given a flea in the ear about reviews policy

We had to leave our holiday property on the day we checked in because it was infested with fleas, but can’t leave a reviewMy husband and I booked a cottage through Airbnb in July. A few weeks later the host messaged to say she had double-booked the property, but she offered us another property on the same site at no extra cost. On our arrival the sink was full of food; the floor covered in food, mud and general debris; and there was animal hair on everything. But we had been travelling for
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