A £3,000 disaster when holiday home failed to be wheelchair accessible

HomeAway advertised it as suitable for a disabled visitor – it wasn’tWe had a terrible experience this summer after booking a holiday home in the Dordogne through the HomeAway website. As my wife is a wheelchair user we chose a house clearly advertised as wheelchair accessible and suitable for a disabled visitor. To be certain, we emailed the owner and, after receiving a reassuring reply, booked it, paying more than £3,000.It turned out that the property had been seriously misr