The traits that customers most value in tradespeople

New research has revealed the qualities that customers most value in UK tradespeople, with professionalism topping the list.
ElectricalDirect has partnered with My Local Toolbox to analyse over 10,000 online trade reviews and identify the most commonly referenced positive attributes.
Professionalism is praised the most often, with more than two in five (42%) customer comments complimenting tradespeople for this trait.
Quality of work (34%) is second, ahead of punctuality (13%).
However, when it