The importance of relationship building for supply chain stability

By Graham Mercer, managing Director of Glasgow-based Rearo.
Until recently, we were told, relationships in business were an unnecessary thing of the past. Globalisation meant seeking out the most cost-effective options anywhere in the world and modern methods of communication and logistics would do the rest.
At the touch of a computer keyboard, you could do business with anyone, anywhere in the world without ever having to meet them, and it would all be justified as long as the price was right.