The hidden cost draining installer profits

Callbacks are more than just an inconvenience for installers – they’re a silent profit killer. For many plumbing and heating professionals, a small oversight can cost more than a return trip. It can damage reputation, cut into margins and, in worst-case scenarios, pose serious risks to life.
Arctic Hayes, a UK supplier of specialist heating and plumbing consumables, is calling on the trade to take a closer look at the true cost of callbacks and how preventative tools and checks can s