Ideal Heating launches MAX Confidence initiative

Ideal Heating, a UK manufacturer of boilers and heat pumps, has introduced MAX Confidence, a customer support initiative for its Logic MAX and Vogue MAX boiler ranges.
The pledge introduces a new form of manufacturer assurance. If a boiler is within warranty and Ideal Heating confirms the fault is attributable to the product, the customer will receive a repair and a 12-month warranty extension.
This sits alongside the company’s existing service model, which includes long warranties, nation