British Gas Apologises for Debt Collection Agency Error

British Gas has apologised after it told a customer it was sending his details to a debt collection agency for a £2,500 bill which the energy supplier had charged in error.
John Spink received a letter in April saying he owed the large sum following months of seeing his gas and electricity bills spiral after he had a smart meter installed in his home.
Despite several letters, emails and phone calls with the help of a neighbour objecting to the bill, British Gas told the 79-year-old his det