Service Charge Officer

Service Charge OfficerMonday - FridayOffice based£18.91per hour
Key responsibilitiesHandle service charge enquiries from residents and internal staff
Work with your managers to answer escalated customer complaints
Work closely with the analysts prior to service charge estimates and actuals are sent to ensure accuracy
Investigate and where necessary make service charge adjustments in ERP
Participate and contribute to projects relating service charges
Liaise with key stakeholders to ensure a