Senior Complaints Officer

Senior Complaints OfficerMonday-Friday09:00am - 17:00pmTemporary on going contractGeneral Job Responsibilities:The post holder will play a vital part in helping to support the team manage and respond to complaints.
Support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation, and preparing responses. Excellent team worker, with th