Resident Liaison Officer - Chepstow - MOD Building

Job Title: Resident Liaison Officer
Location: MOD Buildings, Chepstow.
Salary: £15 - £18 per hourJob Description/Duties
Register all complaints and report as per company and client procedures. Ensure complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes
∙ Compile a complaint log and use the information to report on trends including the lessons learnt and how to improve our service
∙ Visiting and meeting