Repairs Complaints Co-ordinator

Repairs Complaints Co-ordinator
Temp to permHybrid working09:00am till 17:00pm£23-24per hourTo support the Customer Service & Resident Engagement Manager in the administration and effective management of customer complaints, Housing Ombudsman enquiries and cases, Local Government & Social Care Ombudsman enquiries and cases, members enquiries (councillors and MPs), and Subject Access Requests (SARs).
To lead on the co-ordination of complex and/or multi-topic cases and complaints.
To