Project Support - Housing - Complaints

Project Support OfficerHousing Role - Supporting Housing enquiries
Based in Woolwich
£20ph PAYE / Umbrella available
Purpose of Job: To support the Performance Team in: * Managing member's enquiries, complaints and FOI's received in the Directorate - logging and allocating new enquiries; Drafting responses ensuring they comply with the departmental standards; liaising with colleagues to ensure responses are within the target timescales; and preparing reports for DMT to report outstanding c