Helpdesk Operative

Helpdesk Operative - Immediate StartHelpdesk Operative Duties:Receive engineering job requests via phone from other employees or the publicLog, prioritise, and dispatch jobs to appropriate engineering teamsLiaise with field engineers to provide updates and support throughout jobMaintain clear, accurate records in maintenance management systemProvide clear handover reports during shift changesHelpdesk Operative Requirements:Experience in a helpdesk, control room, or engineering support environmen