Head of Customer Experience

Head of Customer ExperienceBased in HaringeyTemp on going contractMonday - Friday08:30am till 17:00pm
Role Purpose:Accountable for leading and managing specific Council services at a tactical delivery level, providing professional expertise, leading on a complex programme or the commissioning of services.
Horizon scanning 1-3 years; emerging practices and seek out the latest thinking and innovation within their service.
Work with Councillors to implement the strategic aims and objectives of the