Customer Complaints Team Leader

Customer Complaints Team LeaderBased in EssexPermanentoffice based£34,680 per annum + benefits
About the Role
As the Customer Complaints Team Leader, you will ensure the contact centre operations delivers the required performance, delivering a great customer contact experience through a variety of customer contact channels including phone, email, video, social, correspondence.
Working to deliver the best quality service, you'll lead, motivate, and manage team performance, promoting best pr