Contact Centre Advisor

Contact Centre Advisor
Days- Monday- Friday
Hours- 8:48 -17:00
£17.42Per hour
Based in the Housing Contact Centre in the Care and Support Team.
Responsibilities will include:
Be the first point of contact for customers making requests or enquiries through a variety of channels. (phone, email ,social media, f2f )
Present an empathetic approach to supporting customers with support needs.
Have a focus on delivering suitable outcomes for customer enquiries focusing on swift resolutions.
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